Other FAQs
Other FAQs
- Who should I call if I have a question about my account or service?
At Top Notch Turf & Pest, we're committed to providing exceptional customer service and support. If you have any questions about your account, billing, scheduled services, or treatment recommendations, our team is here to help.
Arkansas Office
- Phone: 501-607-1991
- Email: [email protected]
Texas Office
- Phone: 281-796-9600
- Email: [email protected]
Office Hours
- Monday through Friday
- 8:00 AM to 5:00 PM
Our knowledgeable customer service representatives are happy to assist with any questions or concerns you may have. At Top Notch Turf & Pest, your satisfaction is our priority, and we're always just a phone call or email away.
- Are my children or pets at risk after an application?
Your family's safety is just as important to us as the health of your lawn. At Top Notch Turf & Pest, we take every precaution to ensure our services are performed safely and professionally by trained technicians.
Following treatment, we ask that you stay off the treated lawn until the application has completely dried. Once dry, the products remain where they were applied, making contact with residues highly unlikely. This allows us to effectively control weeds while helping keep your outdoor environment safe for your family and pets.
When you choose Top Notch Turf & Pest, you're choosing a company committed to delivering top-notch results with safety, professionalism, and customer care at the forefront of everything we do.
- Do you provide mowing or other lawn maintenance services?
No. At Top Notch Turf & Pest, our focus is on professional lawn care, landscape care, landscape health, turf health, weed control, fertilization, pest control, mosquito management, and other specialty services designed to keep your property looking its best and performing at its highest potential.
While we do not provide mowing, edging, landscaping, or routine lawn maintenance services, our treatments are designed to complement the work performed by your mowing or landscape provider and help promote a healthier, greener, and more weed-free lawn.
To learn more about the full range of services offered by Top Notch Turf & Pest, please visit www.mytntlawn.com. Our team is dedicated to delivering top-notch results and helping you achieve a lawn you can be proud of year-round.
- Do you provide landscape maintenance services?
No. At Top Notch Turf & Pest, our focus is on professional lawn care, landscape care, landscape health, turf health, weed control, fertilization, pest control, mosquito management, and other specialty services designed to keep your property looking its best and performing at its highest potential.
While we do not provide mowing, edging, landscaping, or routine lawn maintenance services, our treatments are designed to complement the work performed by your mowing or landscape provider and help promote a healthier, greener, and more weed-free lawn.
To learn more about the full range of services offered by Top Notch Turf & Pest, please visit www.mytntlawn.com. Our team is dedicated to delivering top-notch results and helping you achieve a lawn you can be proud of year-round.
- What if I notice an issue or concern between the treatments?
At Top Notch Turf & Pest, we understand that nature doesn't always follow a schedule. If you notice anything concerning on your lawn, landscape, or property between your regularly scheduled services, please don't hesitate to contact us. Our team is committed to helping you protect and maintain a healthy, beautiful outdoor environment.
We're happy to schedule a service call so one of our trained professionals can inspect the issue, diagnose the cause, and recommend the best course of action. If your service program includes complimentary service calls, we'll come out at no additional charge. If service calls are not included in your package, our customer service team will discuss any applicable fees with you before scheduling the visit.
Arkansas Office
- Phone: 501-607-1991
- Email: [email protected]
Texas Office
- Phone: 281-796-9600
- Email: [email protected]
- Do I need to be home for my scheduled services?
Not at all! At Top Notch Turf & Pest, we make it easy to receive your scheduled services, even when you're away from home.
You'll receive an email notification the day before your scheduled service, and you may also opt in to receive convenient SMS notifications prior to your visit. To help us perform your service efficiently, we simply ask that any pets be kept indoors and that all gates are left unlocked and accessible on the day of service.
After your service is completed, you'll receive a detailed service summary via email outlining the treatments performed. Your technician will also provide notes and recommendations regarding the condition of your lawn, landscape, or property, along with any concerns that may require your attention.
Please note that we are unable to schedule services around individual watering, mowing, or landscaping schedules. If you have any questions about your treatment or service recommendations, our team is always happy to assist.
At Top Notch Turf & Pest, we're committed to delivering top-notch results and keeping you informed every step of the way. If you have questions before or after your service, don't hesitate to contact us.










